With Metro Rail work taking over a vast chunk of Kutchery Road, footfall at commerce-driven Bazaar Road in Mylapore has reduced. CMRL has only queered a pitch already made difficult by buyers’ changing lifestyles, including a preference for digital shopping and packaged food items. Despite the mounting odds, old enterprises on this retail street have found reasons to stay positive, atop that list is social capital built over decades translating into customer loyalty With Metro Rail work taking over a vast chunk of Kutchery Road, footfall at commerce-driven Bazaar Road in Mylapore has reduced. CMRL has only queered a pitch already made difficult by buyers’ changing lifestyles, including a preference for digital shopping and packaged food items. Despite the mounting odds, old enterprises on this retail street have found reasons to stay positive, atop that list is social capital built over decades translating into customer loyalty